Refund Policy

Refund Policy of Ridge Holiday Inn Resort

We understand that plans can change. Our refund policy is designed to be fair and flexible:

Cancellation Requests:

• 100% refund for cancellations made 7 days or more before the check-in date.
• 50% refund for cancellations made between 3 to 6 days prior to check-in.
• No refund for cancellations made within 48 hours of check-in or no-shows.

Early Departure:

• No refund will be provided for early check-outs unless under exceptional circumstances.

Refund Process:

• Refunds will be processed within 7–10 business days to the original payment method.

Modifications:

• Booking date modifications are allowed subject to availability and must be requested at least 3 days in advance.